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How do I get feedback from guests after the event?

Listen to the guest experience to make your next event even better meet their expectations. Make events measurable against KPIs by using open, closed and multiple choice questions.

Adding a survey

  1. Go to Communication > Surveys
  2. Click on the Add button
  3. Fill in the details
  4. Add new form fields
  5. Add a form page and link the survey form to it

Create an email or SMS campaign

  1. Add an e-mail or SMS-campaign and put a hyperlink in it to the form page
  2. Send the campaign
Practical tip
Remove irrelevant pages and set the survey page as the landing page.

Good to know
Surveys are by default anonymous. For example, if you want to send survey participants the presentation or give a discount code for the next event, the personal data must be requested/entered. Add form fields for the name and email address and set these fields as optional so that participants can choose whether or not to complete the survey anonymously.

Any questions left?

We think it’s important that your questions are answered properly. So feel free to contact us.

Last updated

16 November 2022

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