How do I send an e-ticket?

Introduction

Include a personalized e-ticket in the confirmation email or email campaign to registered guests. Scan the barcode and communicate specifically to the shows/no-shows after the event.

In the automatic confirmation email

Go to Registration > Registration Form > Automatic Emails
Click on for Confirmation to activate the confirmation email or click to edit the existing confirmation email
In the editor, go to Personalize > Buttons or Links > Download e-ticket
Click on the Save button

In an email campaign

Go to Communication > Campaigns
Add a new campaign or click on to edit an existing email campaign
In the editor, go to Personalize > Buttons or Links > Download e-ticket
Click the Next step button to send the email campaign

Good to know

Sending an e-ticket is only possible to guests with the status 'Completed'. Follow up on the guests who have not yet fully completed their registration. In the following help article, Dana explains how to do this:

How do I look up guests who have not completed their registration?

Do you have any questions?

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How do I send an e-ticket?

Introduction

In this help-article

In the automatic confirmation email

In an email campaign

Do you have any questions?

In this help-article

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