How do I change the sender of email campaigns?

Introduction

When adding a new event website, set the details of the sender of emails, such as the invitation and automatic confirmation email. It is possible to change this information later.

In this help-article

For all email campaigns

  1. In the overview of active event websites, click on for the event website where you want to change the sender information
  2. Adjust the sender’s email address and name in the sender information
  3. Click on the Save and Close button

For a specific email campaign

  1. Go to Communications > Campaigns
  2. Add a new email campaign or click to edit an existing email campaign
  3. Under Custom sender, select Yes
  4. Enter the sender’s name and email address, as well as the reply email address
  5. Click on the Save button

For an automatic email

  1. Go to Registration > Registration Form > Automatic Emails
  2. Click on to edit an automatic email
  3. Under Custom sender, select Yes
  4. Enter the sender’s name and email address, as well as the reply email address
  5. Click on the Save button

Good to know
Any out-of-office messages will be sent to the email address of the email sender; not to the set reply email address. If you want to prevent this, a workaround is available. In the following help article, Dana explains how to do this:

How do I change the email address that receives out-of-office replies?

Do you have any questions?

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Ik heb dit help-artikel aangepast op 17 November 2023. Toch kan het gebeuren dat de uitleg niet helemaal klopt. Fijn dat je me hierover informeert!

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