For all email campaigns
- In the overview of active event websites, click on for the event website where you want to change the sender information
- Adjust the sender’s email address and name in the sender information
- Click on the Save and Close button
For a specific email campaign
- Go to Communications > Campaigns
- Add a new email campaign or click to edit an existing email campaign
- Under Custom sender, select Yes
- Enter the sender’s name and email address, as well as the reply email address
- Click on the Save button
For an automatic email
- Go to Registration > Registration Form > Automatic Emails
- Click on to edit an automatic email
- Under Custom sender, select Yes
- Enter the sender’s name and email address, as well as the reply email address
- Click on the Save button
Good to know
Any out-of-office messages will be sent to the email address of the email sender; not to the set reply email address. If you want to prevent this, a workaround is available. In the following help article, Dana explains how to do this:
How do I change the email address that receives out-of-office replies?