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How do I send a (credit) invoice after a change or cancellation of a registration?

If you change the registration of a guest and the costs for participating in the event are therefore higher or lower, you will send an invoice or credit note.
  1. Change or cancel the registration
  2. Go (in the details of the registration) to the tab Invoices
    • Click on in case of a bank transfer or credit invoice
    • Click on the Send payment email button in case of an online payment

Good to know
If a guest changes the registration himself, a (credit) invoice is automatically generated and sent for any extra/overpaid costs. In case the guest has to pay extra costs and the online payment module is activated, the option to pay these extra costs is offered immediately.

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Last updated

16 November 2022

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