Adjust the data
- Go to Contacts > Registrations
- Find the guest whose registration you want to change
- Click on in front of the guest’s name
- Click on the Edit button
- Change the desired data
- Click on the Confirm button
Register an invitee
- Go to Contacts > Registrations
- Find the guest you want to register
- Click on in front of the guest’s name
- Click on the Register invitee button
- Enter the required form fields
- Click on the Next button
- Send (if needed) the confirmation email by clicking the Send confirmation email button and confirm this action by clicking the Confirm button in the popup window
Reject the invitation/cancel registration
- Go to Contacts> Registrations
- Find the guest whose invitation you want to decline or cancel
- Click on in front of the guest’s name
- Click the Reject Invitation or Cancel Registration button
- Confirm this action by clicking the Confirm button in the popup window
- Send (if needed) the cancellation email by clicking the Send cancellation email button and confirm this action by clicking the Confirm button in the popup window
Practical tip
Give guests the opportunity to change or cancel their own registration at any time. In the following help article, Dana explains how to do this:
How does a guest change his/her registration?
Practical tip
Send a (credit) invoice if you organize a paying event and the cost price changes due to adjusting or canceling the registration. In the following help article, Dana explains how to do this:
How do I send a (credit) invoice after a change or cancellation of a registration?
