How do I add a rating scale?

Introduction

An easy way to let guests share their appreciation about different parts with you is to add a rating scale to the survey form.

Go to Communication > Surveys > Configuration > Form Fields
Click on the Add Field button
Enter a (general) name for the form field
Select the field type Rating scale
Choose the desired number of rating options
Optionally, select to display the option not applicable (n/a)
Click on for the valuation option
Enter the value (for example ‘1’ or ‘very good’) and click on the Save and close button
Repeat steps 7 and 8 for each option
Click on the Add button
Enter the question you want to ask and click on the Save and Close button
Repeat steps 10 and 11 for each question you want to ask
Click on the Save and Close button

Practical tip

Use your grades as rating options, then clarify what a grade stands for. For example, state: “Your opinion is important to us. Indicates which grade applies (1 = unsatisfactory / 10 = excellent)'.

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How do I add a rating scale?

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