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How do I add a rating scale?

An easy way to let guests share their appreciation about different parts with you is to add a rating scale to the survey form.
  1. Go to Communication > Surveys > Configuration > Form Fields
  2. Click on the Add Field button
  3. Enter a (general) name for the form field
  4. Select the field type Rating scale
  5. Choose the desired number of rating options
  6. Optionally, select to display the option not applicable (n/a)
  7. Click on for the valuation option
  8. Enter the value (for example ‘1’ or ‘very good’) and click on the Save and close button
  9. Repeat steps 7 and 8 for each option
  10. Click on the Add button
  11. Enter the question you want to ask and click on the Save and Close button
  12. Repeat steps 10 and 11 for each question you want to ask
  13. Click on the Save and Close button
Practical tip
Use your grades as rating options, then clarify what a grade stands for. For example, state: “Your opinion is important to us. Indicates which grade applies (1 = unsatisfactory / 10 = excellent)'.

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Last updated

9 February 2022

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