In the registration form
- Go to Registration > Registration Form > Fields
- Click the Add Field button or to edit an existing form field
- In the popup window, choose the Drop-down menu, Checkbox, Yes or No or Amount
- Fill in the settings for this form field and click on the Save button
- Click the Add Field button and add a new form field for the follow-up question
- The settings for the tree structure are shown at the bottom of the screen:
- Select the first question as the determining field
- Select the value
- Select the option based on which the follow-up question should appear
- Click on the Add button to add additional conditions
- Click on the Save button
In the survey
- Go to Communication > Surveys > Configuration > Form Fields
- Click the Add Field button or to edit an existing form field
- Fill in the settings for this form field, choose the field type for Drop-down menu, radio button, checkbox or numerical field and click on the button Save and close
- Click the Add Field button and add a new form field for the follow-up question
- Fill in the settings for this form field and click on the Save button
- The settings for the tree structure appear at the bottom of the screen:
- Select the first question as the determining field
- Select the value
- Select the option based on which the follow-up question should appear
- Click on the Add button to add additional conditions
- Click on the Save and Close button
Good to know
If several conditions have been set on the basis of which the follow-up question appears, this question will appear if one of the conditions is met.