The different types of payment emails
|The invoice email is sent automatically as soon as a guest successfully makes an online payment. You send the invoice email manually from the invoice book.
|The payment email is sent automatically if a guest chooses to make the payment via bank transfer or when an online payment fails. You send the payment email manually via the details of a registration.
|Credit note email
|The credit note email is automatically sent when a guest cancels or changes the registration resulting in a deduction. You send the credit note email manually via the details of a registration.
Setting up payment emails
- Go to Go to Registration > Registration Form> Automatic Emails
- Click on to activate the payment email or click to edit an existing payment email
- Adjust the sender information if necessary
- Enter the subject and content of the payment email
- Click on the Save button