How do I set up payment emails?

Introduction

If you are organizing a paid event, you can set up three payment emails in addition to the confirmation email. These payment emails are sent to the billing email address that the guest enters during registration.

The different types of payment emails

Invoice email	The invoice email is sent automatically as soon as a guest successfully makes an online payment. You send the invoice email manually from the invoice book.
Payment email	The payment email is sent automatically if a guest chooses to make the payment via bank transfer or when an online payment fails. You send the payment email manually via the details of a registration.
Credit note email	The credit note email is automatically sent when a guest cancels or changes the registration resulting in a deduction. You send the credit note email manually via the details of a registration.

Setting up payment emails

Go to Go to Registration > Registration Form> Automatic Emails
Click on to activate the payment email or click to edit an existing payment email
Adjust the sender information if necessary
Enter the subject and content of the payment email
Click on the Save button

Practical tip

Add a button or link to the payment email with which the payment can be completed online. In the editor, go to personalize > buttons/links > complete payment.

Do you have any questions?

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How do I set up payment emails?

Introduction

In this help-article

The different types of payment emails

Setting up payment emails

Do you have any questions?

In this help-article

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