View which guests it concerns
- Go to Logs > Import Guests
- Click on for the import of which not all guests have been imported
- Click on the link in the popup window that will be displayed or go to Logs > Exports
- Click on for the export you generated to download it
The most common mistakes
- Duplicate Email Addresses: Each email address must be unique and only imported once
- Incorrect email address:
- The email address ends with a non-existent extension (name@domainname.c instead of name@domainname.com)
- There are spaces before, after or in the email address
- The e-mail address is missing the @
- The e-mail address contains an apostrophe
- Not all mandatory details are filled in: when you import guests as registrations, all form fields that are set mandatory in the registration form must also be imported
