Share your system information with us
In certain situations it can help if we have more technical information about your PC or laptop. With that information we can try to reproduce the problem you are having. It is possible that we do not experience the problem ourselves. Aligning our settings with yours may make that happen. This is important to gain insight into the cause of the problem and then naturally solve it.
Step 1: Go to whatsmybrowser.org
Step 2: Click on the green copy button. This will copy the URL you need in the next step.
Step 3: Paste the URL you just copied in reply to the email we sent and send it.
Thanks! We will get started and of course keep you informed.